Frequently Asked Questions
How much does iSuweldo cost?

iSuweldo's pricing is based on the number of companies and total number of employees you are using for your payroll. Please click here to get an instant quote.
How do I make payments to iSuweldo?

You may make quarterly, semi-annual, and annual payments to ensure uninterrupted and continuous use of iSuweldo.

You may deposit through any Chinabank Savings branch
  • Account Name : iSuweldo, Inc.
  • Account No.: 359-006251-3

Please fax your deposit slip at 02- 491-7310 ext. 1005.

You can also make your payment by mail or in person at iSuweldo's Bayaran ng Bayan Center located at the 20th Floor, Suite 2002B, Security Bank Center, 6776 Ayala Avenue, Makati City.

*We don't accept cash payment.

iSuweldo's Bayaran ng Bayan office hours are Monday to Friday, 8:30 am - 5:30 pm.

You can contact us at 02-491-7310 or email us at sales@isuweldo.com if you have any questions.

Is there someone I can call when I have a question?

Yes, our helpdesk and support is available Mondays to Fridays, from 8:30 am to 5:30 pm. You can contact our help desk at 02-491-7310 or email us at support@isuweldo.com.
Can I run iSuweldo using our servers?

Yes, you have the option to run iSuweldo yourself in your own servers. This can be the case if you do not have an internet connection or if you want to use your existing network infrastructure and server hardware to run iSuweldo.

Note: Additional fee will be charged for the maintenance of the servers.
What is the disadvantage of running iSuweldo using my own servers?

You would need to spend more on purchasing your own servers, create infrastructure, and hire personnel to perform daily administrative task that include daily backups. You run the risk of downtime.
What are the requirements running iSuweldo in our own servers?

You need to be able to successfully process your company's payroll for five times using iSuweldo in order to become eligible to run iSuweldo in your own servers. This is to ensure that you have sufficient experience and know-how on running iSuweldo without any problems.
What do I get by becoming a partner?

You will be provided with tools that will help you on becoming successful with iSuweldo. These tools include our partnership kit that provides you with instructions and manuals on getting started with using iSuweldo. It gives you access to our system incident report (SIR) system to effectively manage your timekeeping and payroll issues.
How can I start using iSuweldo?

You can start using iSuweldo by signing up using our registration form. Once you provide payment, we will activate your registered account.
How long does it take to complete your payroll run?

iSuweldo's payroll run can be completed in a matter of seconds depending on the number of employees your company has. For 100 employees, payroll computations and processing is completed in an average of 5 minutes.
How do I create a company?

You can create a company by logging in as any administrator and clicking the add company button.
How do I register and start using iSuweldo?

You can register by clicking here and follow onscreen instructions.